| Sr no. | FAQ | DPD-DPD | DPD-CFS |
| | | | |
| 1) | What is the difference between these two options? | Containers are picked up directly from port by importer/CB by placing vehicles inside port. | Containers are moved to Nominated CFS as per instruction of Importer and delivered from there. |
| 2) | Does the importer have to open PD account with Ports? | Yes | Yes |
| 3) | What is the free-time available? | Deliveries have to be affected within 48 hrs from the time container is off loaded from vessel | CFS’s offer free-time of 5-7 days to the importers. |
| 4) | Which is the most cost-effective option? | DPD-DPD is the most cost-effective option given that Importer/CB is able to take deliveries within specified time period. | Under this option CFS charges have to be paid which are slightly higher than port charges but importer gets free-time to store the containers. |
| 5) | Which option should be chosen by importer? | Best for Importers who follow JIT, who are ready with documentation 3 days prior to vessel arrival, who have no space constrain in their warehouse. | Best for Importer who have space constrains for storage of raw material. Who want staggered deliveries of cargo/container. Importer who wants de-stuff deliveries of cargo. |
| 6) | What is the Shipping line’s role? | Shipping lines have to follow the instruction on customs website while filing IGM. IGM must be filed for DPD-DPD. | Shipping lines have to follow the instruction on customs website while filing IGM. IGM must be filed DPD-CFS a/c nominated CFS Code. |
| 7) | What if the deliveries are delayed due to some reason? | After given period of 48 hrs Containers will be locked for DPD delivery and moved to Shipping line nominated CFS’s, from where importer will have to take the delivery. | After expiry of free-time offered by the CFS. Ground rent will be charged by CFS. |
| 8) | What is the cost implication in above case (point number 7) | Shipping line nominated CFS’s normally charge on published tariff basis, Cost is very high in this case. No free-time is offered for such containers. | CFS ground rates are high after the expiry of free-time. |